FAQ
ITEMS
Privacy:
Visitor privacy for websites.
COMING
FEATURES
1. Customer Service:
Ask the Help Desk
2. Security:
Special Needs for Critical Information
3. Sloppy Security:
Open Secrets
4. Personal Computing:
Concept Computers
5.Contracts:
Put it all in the contract.
Do you have a topic
for Client NEWSPAGE to cover?
Design ...
Graphics ...
Code Scripts ...
You name it, we'll advise you on what, when, how, or who
...
Just
email us ...
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ISSUES:
Server
Status: Up
and Running:
Last
down time: 12/1/2006:
18:13.08 - :09 min.
7/05/2007
Hackers / Spoofers are using an email address from this
site and causing a potential DOS issue. The email address
was closed and client traffic referred to a secondary email.
References to the address were removed from the site.
Spoofers are difficult to stop when they pretend to email
from another address, since they use hundreds of
unsuspecting people to send the spam, using the spoof
address.
6/12/2007
Intermitent DNS response form our Primary
DNS Server. Our backup DNS Server was activated
and the Primary reloaded. Testing took 24 minutes and when
completed, the Primary DNS Server was brought back
on-line. Traffic wasn't affected.
3/30/2006
New Server Designations: You may notice a few changes
to our menu of products, or to your renewal invoice. We have
Raised the size on ALL servers and
Reduced the Prices at the same time. The
exception: we changed the Bargain Server to the Starter for
50% more space and $25.00 more. Then we added the Corporate
Server at 150Mb. It was too obvious that the little server
kept getting overages and the top level needed more space
ie; the same problem ... space... Solution: Increase
the sizes.
The Basic Server was
increased 25% for a $15.00 DE-crease in price. All servers
were increased, and All prices were lowered, a Spring Bonus,
along with all the added services that the new CPanel
brought you. If you haven't taken a look at the Extras, just
email us for a walk thru ... amazing stuff.
10/17/2005
Our servers experienced a flood of email aimed at single
domain with a total of more than 45 Gb of mail sent in 20
minutes. It caused us to shut down all the accounts for a
brief time to determine the cause. Once the site was defined
to be the target of the mail bombing, we closed that site
and rebooted the servers. Total down time was 21 minutes.
Mail bombs are DOS attacks against a specific domain or
server. We don't know why the site was targeted and probably
never will.
7/31/2005
A few issues with the administration of the Interchange
Shopping Cart were corrected today. The cart software was
rebooted to accept the install of two carts. The install
took less than 12 minutes. If you're considering using a
shopping cart to move some merchandise, this is a very
sophisticated program that will meet your every need. The
Agora Cart is simpler and very robust in its' design
too.
7/26/20045-
All sites are transferred, and the DNS severs are
linked to each account. We were able to move each site to
the new servers with few interuptions. Email accounts are
setup, shopping carts and CGI forms are functioning
properly. The transfer was a success.
7/22/2005 : Changing Servers
AIMwebs Clients:
Due to the excessive number
of server problems and down time in the last 60 days, we are
going to change our leased servers on 7/24/2004. The old
server company changed in February, and the new management
hasn't maintained an acceptable uptime since then. Our new
leased servers are bigger, newer and have a much better
management team.
Your site has been copied to
the new servers this week. During the new DNS propagation,
you may encounter a down time from 12 to 36 hours. During
the changeover, you should go into your new CPanel to
familarize yourself with the added options and to re-enter
your email accounts.
EMAIL - This is
important. As you may know, we know your email addresses,
but we can't know any of the passwords. Each site owner,
webmaster, needs to setup your own email accounts. Email
links on your webpages are still on those pages.
Using the CPanel is easy.
You won't find any major differences from our current
CPanel, just the extra functions that we've added. The
statistics services are the same great ones, so if you like
AWStats we still have them, and if you haven't looked, give
them a try. We'll also be announcing some other new services
during August. For management tools for Cpanel, go to:
http://www.cpanel.net/.
The servers are the newest
Linux servers. Because they are UNIX systems, you can't use
any capital letters in filenames, folders, image names or
have any blank spaces in the names. When you look at your
pages, and an image may not show, the odds are it has a name
that doesn’t meet the UNIX standards. Check the image
name or file name and see if that’s the problem, before
you call us. We tried to correct the obvious file-name
errors, but we can’t catch them all.
This is a major project and
has involved the efforts of all our AIMwebs staff this week.
If you have questions, please call us and leave a message,
or email us at support@aimwebs.com
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6/30/2004 -
PRIVACY
IS THE LAW
Legal alert: A
new law on website privacy policies.
A new California statute establishes minimum requirements
for privacy policies of commercial websites. Effective July
1, 2004, the California law requires an operator of a
commercial website that collects "personally identifiable
information" (such as e-mail addresses) about consumers
located in California to address certain matters in its
privacy policy and to conspicuously post and abide by its
policy. In addition to website operators headquartered in
California, companies doing business nationwide, and their
legal counsel, should consider their website privacy
policies as they relate to the new statute. There is a
chance that the California attorney general could attempt to
enforce the new statute against national operators to the
extent that California consumers are affected by such
operators' violation of the statute.
Required Elements of a
Privacy Policy
- The new statute,
entitled the Online Privacy Protection Act (OPPA), states
that a privacy policy of a commercial website or online
service must do the following:
- Identify the categories
of personally identifiable information (defined below)
that the operator collects through the website or online
service about individual consumers who use or visit its
commercial website or online service, and the categories
of third-party persons or entities with whom the operator
may share that personally identifiable information.
- Describe the process, if
any, that is maintained by the operator for an individual
consumer who uses or visits its commercial website or
online service to review and request changes to any of
his or her personally identifiable information that is
collected through the website or online service.
- Describe the process by
which the operator notifies consumers who use or visit
its commercial website or online service of material
changes to the operator's privacy policy for that website
or online service.
- Identify the policy's
effective date.
Key Definitions
OPPA defines "personally
identifiable information" as (a) a first and last name; (b)
a home or other physical address, including street name and
name of a city or town; (c) an e-mail address; (d) a
telephone number; (e) a social security number; (f) any
other identifier that permits the physical or online
contacting of a specific individual; (g) information
concerning a user that the website or online service
collects online from the user and maintains in personally
identifiable form in combination with an identifier
described above.
OPPA defines the term
"operator" as any person or entity that owns a commercial
website or online service that collects the personally
identifiable information of consumers residing in California
from such consumers using or visiting the site or service.
The statute defines the term
"consumer" as any individual who seeks or acquires, by
purchase or lease, any goods, services, money or credit for
personal, family or household purposes.
Posting Requirements
Under OPPA, an operator of a
commercial website must "conspicuously post" its privacy
policy on the website. To "conspicuously post" would include
posting the privacy policy through any of the following:
- A webpage on which the
actual privacy policy is posted if the webpage is the
homepage or first significant page after entering the
website.
- An icon that hyperlinks
to a webpage on which the actual privacy policy is
posted, if the icon is located on the homepage or the
first significant page after entering the website, and if
the icon contains the word "privacy." The icon would also
use a color that contrasts with the background color of
the webpage or is otherwise distinguishable.
- A text link that
hyperlinks to a webpage on which the actual privacy
policy is posted, if the text link is located on the
homepage or first significant page after entering the
website, and if the text link does one of the following:
(a) includes the word "privacy;" (b) is written in
capital letters equal to or greater in size than the
surrounding text; (c) is written in larger type than the
surrounding text, or in contrasting type, font or color
to the surrounding text of the same size, or set off from
the surrounding text of the same size by symbols or other
marks that call attention to the language.
- Any other functional
hyperlink that is so displayed that a reasonable person
would notice it.
- In the case of an online
service, any other reasonably accessible means of making
the privacy policy available for consumers of the online
service.
Violation
The statute provides that an
operator will only be in violation of the obligation to post
its privacy policy if it fails to do so within thirty (30)
days after being notified of non-compliance. An operator
will be in violation of OPPA's key provisions if it fails to
comply with such provisions (or with the provisions of the
posted privacy policy): (a) knowingly and willfully or (b)
negligently and materially.
The actual consequences of
OPPA (including the courts' reception to enforcing the
statute nationally) remain to be seen, but one California
official has been reported as stating that the California
attorney general could seek to bring actions on behalf of
aggrieved consumers under California law that might result
in fines or injunctions.
As noted above, the statute
should be consulted in connection with an individual
company's website privacy policy. OPPA's official citation
is Cal. Bus. & Prof. Code § 22575-22579.
This
article was written by John A. Gliedman with the law firm of
Brown Raysman Millstein Felder & Steiner LLP. He
specializes in IT and business process services agreements
as well as intellectual property licensing. He may be
reached at jgliedman@brownraysman.com.
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