Policy and
Limits:
There is a 200
hourly email limit per domain, and this limit is
also applied towards mailman. If you send over
this amount in any hour, most of the e-mails
will bounce back with a undeliverable
error.
Many of our
servers have a 60 pop checks per hour limit per
email address. If you go over this you're likely
to get a wrong password error message saying
login incorrect. Just wait an hour and it will
automatically unlock you. To prevent this from
happening again, make sure to disable auto
checking, or at least set it to something higher
such as 10 minutes.
Any mailing list
larger than 5,000 will require a semi-dedicated
or dedicated hosting solution from us. Please
note that dividing one large list into smaller
lists to get below this limit is not allowed.
Mailing Lists
Rules:
1. Anytime
you're sending a message, no matter how large
your mailing list is you must throttle it. We
recommend you throttle it to at the very least
sending 1 email every 6 seconds. If the mailing
list software you're using does not allow you to
throttle, you must switch to something else. We
recommend phpList, which can be found in your
control panel under Fantastico. If you do not
throttle and you try sending, for example, 500
emails, the server will try sending all 500 in 1
second, which is not possible. This will cause
the server load to go very high and the entire
server will be sluggish until this process is
completed. It is our job to keep the server up
and running without being sluggish. Anyone who
causes the server's load to go high will be
suspended and the process will be terminated. If
you choose not to throttle, you will most likely
be suspended for crashing the server.
2. Any mailing
list over 900 emails is only allowed to be sent
to during off-peak times to prevent high server
loads. Off peak times qualify as all day
Saturday and Sunday, and 1 AM - 8 AM Eastern
Time on Monday - Friday.
3. You are not
allowed to mail to a mailing list you were given
or purchased. This is spamming because the
subscribers never agreed to you personally
sending them mail. We do not care and how you
justify it, this is spam and will result in
termination of the offending account.
4. Any
unsolicited e-mail being sent will result in
termination of the offending account. We have a
zero tolerance policy regarding the sending of
unsolicited e-mail.